Built for the
Modern Marketer

An Integrated Customer Engagement Platform which uses Real Time data to have intelligent personalised communications that realise the value of every customer.
Track
TRACK

Visualize the journey.
Understand the behavior.

Track the traffic realtime — web and mobile. Build pipelines from a user’s entry to exit. Set up multiple stages with measurable touchpoints. Observe the journey at a user level. Know what works for who — as an individual and as a cohort. Interpret the impact. Improvise.
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ENGAGE

Create Cohorts.
Connect. Communicate.

Slice and dice. Know the behavior. Actions and Inactions. Aggregate or segregate. Get your groups. When you know the why, you make the message tick. Push offers. Announce new arrivals. Experiment. All in realtime.
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RETAIN

Retention — sorted.
Growth — guaranteed.

Track journeys, build funnels, analyze behaviors, create workflows, engage users. Your interpretation brings out impactful lifecycles. Reduce churn rate. Lengthen lifetime value. Recover customers with retargeting. Optimize. Automate. All-time, realtime.
+
Customers
Million +
Users Tracked
Million +
Monthly Events
Million +
Monthly Messages

Our Customers

Target
HDFC
laundroKart
Kenscio
Mistay
Digital
Paybox
FinShorts
Realbridge
Paul Simmonds, GameVillage
Head of CRM
"LivePinch is more than a vendor. They are a strategic partner to us. We are significantly reducing our dropoffs and churn rate. We have created over 300 new segments. And we communicate with personalized offers based on the playing patterns. With LivePinch, we have significantly improvised our bottom line."
Benjamin Smith, LaundroKart
Marketing Head
As we dig deep, we understand that every customer journey is unique. The behavior is so dynamic the possibilities of personalization are endless. With LivePinch's workflows, we are getting there.
Pranav Prabhakar, MiStay
Co-Founder
Our teething trouble was customers dropping off after searching a property. This is due to the discount-hunting habit prevalent among customers before they book, particularly in the travel industry. With LivePinch, we are able to combat this behavior — we push right offers in realtime and convert these users before abandonment. By engaging with our customers based on their preferences, we are significantly increasing our retention rate.
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